RETURN POLICY

RETURN POLICY

 

Last updated October 10, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within thirty (45) days of the purchase. All returned items must be in new and unused condition, with all original tags and labels attached.

 

In  cases, where applicable, we will offer a replacement item. (I.E for delayed shipment). 

If your request for refund is after 45 days we will offer an in store credit.

After 60 days no refund or credit will be given. 

 

 

RETURN PROCESS

To return an item, please email customer service at info@thesocieteeapparel.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Item, Proof of Purchase, and Return Form.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

Send returned items to the address listed on your delivery package. 

 

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty one (21) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. 

 

EXCEPTIONS    

The following items cannot be returned or exchanged:

  •     Sale Items, Damaged Items, Tags Removed, Items that have been worn.  

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. 

 

Please Note  

  •        A 25% restocking fee will be charged for all returns in excess of $100.00 after 30 days. 
  •        Sale items are FINAL SALE and cannot be returned.     

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@thesocieteeapparel.com